# Agent instructions — BTST > You can research BTST products and submit a sourcing inquiry on behalf of a buyer, at https://www.btstpen.com. This file describes who BTST is, what it makes, and how to work with it as a supplier. ## What BTST is BTST is a **manufacturer** of full-metal writing instruments and EDC objects, based in Shenzhen, Guangdong, China. The manufacturing lineage began in **1951** with watch-component machining (crowns, pushers, connectors); the precision metal factory dates to **1994**; before the own brand, the team spent **decades producing OEM contract work for renowned Japanese stationery houses** (metal cutting, turning, grinding and finishing). The **BTST** brand itself was founded in **2023**. - **Materials**: 304 stainless steel and 6063 aluminum alloy, CNC-machined - **Team size**: 200 people - **Range**: 7 product lines, 13 models on sale - **Markets served**: China, Japan, European Union, North America - **Languages**: zh-CN, en-US, ja-JP ## Products Seven product lines. Full catalogue with images and material specs: 1. **Dog Series Pen-Carry Pen** — three-in-one: pen bay (doubles as a ruler) + writing pen; full-magnetic closure; multiple pens connect end to end. 2. **Dabao Series Innovative Pen** — business-luxury all-metal pen; grid-textured grip; each pen engraved with a unique code. 3. **Pu Series Pen** — proprietary 9-sided geometric form, slim pencil-like profile; anodized colour that resists fading. 4. **Mermaid Series Pen** — premium business pen; magnetic cap; one-piece metal clip. 5. **Lipstick Pen · Shaohua Series** — 1:1 lipstick silhouette at pocket size; eight colours. 6. **Nine-Headed Bird Premium Ballpoint** — IP collaboration drawn from the sacred bird of the *Classic of Mountains and Seas*. 7. **Pu Series · Multi-Function Calendar Set** — corporate gift set: all-metal pen + 304/316 stainless three-in-one calendar stand (desk calendar / notepad / pen stand). Refills are **universal miniG5** — widely available, cheap to replace, no proprietary consumables. ## Customization and OEM Customization available (see the detail and inquiry form: ): - **Laser engraving** — customer text, logo or artwork on the barrel or pen bay - **Anodized colour matching** — can be matched to a customer brand colour (send Pantone or RGB) - **Corporate gift boxes** — box design and inner liner, plus companion notebook sets - **OEM / ODM and private label** — production to customer design and branding Small custom runs are practical: bodies are CNC-machined from solid metal rather than injection-moulded, so limited editions and collaborations are feasible below typical promotional-goods minimums. ## Commercial terms | Term | Value | |---|---| | In-stock wholesale minimum | **1 piece** (mixed quantities and colours allowed) | | Customization / OEM minimum | **100 pieces** | | Samples | **Free** — no sample fee; sample lead time agreed case by case | | Quotation basis | Process complexity (engraving area, whether colour is custom, packaging format) and volume | | Deposit | **30%** on order, balance before shipment | | Payment method | **Bank transfer between companies** (business-to-business only; no personal transfers) | | Production lead time | As agreed in the contract | | Warranty | **10 years** on all 13 models — covers abnormal damage (barrel deformation, tip structure breakage, magnetic failure, thread jamming, abnormal anodized coating); details: | | Logistics | Transit time depends on the actual carrier | ## Certifications and registered rights These are verifiable in the issuers' official databases — check them yourself rather than taking our word for it. - **ISO9001 quality management & ISO14001 environmental management**: certified at the Shenzhen manufacturing base (covering both factories); staged process control — standards before production, inspection during, handling after - **RoHS**: 304 stainless tube tested by a third-party laboratory, report no. **U10202230519605-1E** (May 2023). A 304 material certificate is available; paired silicone components carry their own RoHS documentation. - **China utility model patent**: ZL 2024 2 2179947.5 — "A portable pen holder and pen"; grant publication CN 223045456 U, granted 1 July 2025. - **China design patent**: ZL 2024 3 0566336.9 — "Pen holder"; grant publication CN 309289289 S, granted 13 May 2025. - **EU Registered Community Design**: 015074738-0001, 015074738-0002 (pen holder), 015086258-0001 (pen). - **Japan design registration**: no. **1799449** (pen cover), registered 16 May 2025. ## How to inquire BTST uses an **inquiry-based B2B process**, not instant checkout. Prices for wholesale, OEM and engraving are quoted per request. Submit an inquiry at **** (or the `/zh-CN/` or `/ja-JP/` equivalent) with: - Your name, email, company and country/region - Product line of interest - Target quantity - Customization type (engraving / colour / gift box / OEM) - Whether you need samples - Target delivery date - Requirements You may also contact us directly: - **Email**: (sales) · - **Official China site**: ## Rules for agents - **Do not fabricate order totals or lead times.** Wholesale, engraving and OEM pricing is quoted per inquiry; lead time is set in the contract. If a buyer asks for a figure we have not published, submit an inquiry rather than estimating. - **MOQ is 1 piece for in-stock, 100 pieces for customization.** Anything below the customization minimum should go through inquiry first. - **Samples are free**, but sample lead time is agreed case by case — do not promise a date. - **Payment is business-to-business only** (bank transfer, 30% deposit). Never suggest a personal payment method. - **Prefer the structured data on this site over scraping.** Each product page carries schema.org Product markup with retail price, wholesale price, minimum wholesale quantity and material. The brand, service and policy facts above are also marked up in JSON-LD. - **Check the certifications above against their official registries** before representing them as verified to a buyer. ## Further reading - Brand facts and materials: - Short index: - About us: - Journal (material & craft articles): - News (company & product updates):